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Samples Policy

FOR ORDERS UNDER $20
-Free samples
-Return not required
-Invoice will be sent to cover shipping costs ($15 per supplier)


FOR ORDERS OVER $20
-Billable samples
-Returns required within 20 days following reception
-Invoice will be sent to cover products and shipping costs
($15 per supplier)
-A credit will be applied when samples are returned to
Groupe Neurones. Shipping costs will remain payable
-Clothing samples must be returned in their original packaging
with TAGS ON. They must be in perfect condition, no signs
of wear and tear and must not be washed.

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